━ Members Area
How many tiers are there?
The REWARDS program is a SIX level tier system with each tier offering special benefits.
The more points you earn when you use your card to purchase goods and services, the higher the tier you can achieve. Rewards are offered to HSCC Members based on the tier they are in. Tier levels are determined on the number of points EARNED in a rolling 12-month period.
How do I earn points?
You earn points when you use your HSCC Membership Card making most purchases at the Club. Please ask our staff for a full list of purchases which attract points and the number of points they attract.
Points cannot be earned when using TAB OR KENO.
How can I use my points?
You can then use them to pay for food, beverages, showcase items & other goods in the Club.
Can I receive bonus points?
Depending on your tier level you will also receive a Daily Loyalty Bonus.
The Daily Loyalty Bonus will be automatically added to your account when you swipe your HSCC Membership Card at the Kiosk. The Daily Loyalty Bonus applies to 1 swipe per person per day.
Depending on your tier level you will also receive a Quarterly Loyalty Bonus.
The Quarterly Loyalty Bonus will be automatically added to your account when you swipe, your HSCC Membership Card at the Kiosk during the months of February, May, July, and October..
Do I get a Birthday bonus?
The Birthday Loyalty Bonus will be automatically added to your account when you swipe your HSCC Membership Card at the Kiosk once during the month of your birthday.
Do I get discounts?
As a member you will continue to receive member prices, in addition when you use your points to purchase food and beverage you will receive a further discount off the member price. When using your points to purchase food and beverage (excluding functions) you will receive the following discounts:
How do I know which tier I am on?
You can check what tier you are in at any point-of-sale terminal, the kiosk or simply ask a staff member.
How can I check my points balance?
You can check your points balance at the Kiosk or by asking one of our staff . Please note the points indicated are the balance of points that you have, not the points you have earned in the past 12 months.
How do I move up a tier?
Every month your accumulated points from the previous month are reviewed; if you have earned the required amount of points in the preceding 12 months period, you will be moved up a tier.
Can I go down a tier?
In the months of January & July, your points up until the end of the previous month will be reviewed and your tier adjusted accordingly, if you haven’t earned the required amount of points from the preceding 12 month period.
Do my points expire each year?
Points earned by GOLD, SILVER, and BRONZE, which remain unused will be purged on the 30TH of JUNE each year.
Points for DIAMOND +, DIAMOND and PLATINUM do not expire unless a breach of terms and conditions occur.
Other Information
HSCC Membership and any accrued Points or Rewards are not transferable. Suspended, excluded, or expelled HSCC Members forfeit accrued points. A full list of terms and conditions are available at reception or our website.
Can I opt out of the HSCC Rewards program?
You can opt out of the HSCC Rewards program at any time, by notifying the Manager in writing.
YourPlay gives you the power to track how much money and time you are spending as you play. You can also use YourPlay to set limits on the money and time you spend on gaming machines and to see your playing history online at any time. YourPlay can be added to your loyalty membership card and used on any gaming machine in Victoria. You can register for YourPlay at yourplay.com.au.